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improve QA testers' happiness


Codeless Test Automation Can Improve Your QA Testers’ Happiness

The conversation around software testing usually deals with cost-effectiveness, time efficiency and integration (or lack thereof) with DevOps; all are technical issues that can be measured, the sort of things Excel was made for.

What is missing from the considerations, and the entire conversation regarding testing is the human factor – how a certain work methodology brings out the most from the QA testers themselves and how it affects them, on the human level.

Countless scholarly publications, such as this one from the International Journal of Business and Social Science, claim that the well-being (should we dare say ‘happiness’?) of your employees greatly impacts the quality of their work, their productivity, and their dedication.

Drawing on these findings, how do we tie together the human factor to the more technical considerations regarding optimizing development processes?

QA Testers Get Lost in the Testing Process

QA testing is hard. QA testers are dealing with repetitive, tedious work that demands constant attention, meticulous record keeping and non-stop commitment to strict deadlines. When QA testers talk about how they really feel, it’s not always pretty.

A ‘normal’ task assigned to a QA tester would be testing the signup process to a site. Once she is done, she needs to do it all over again in a second browser. And then a third. And then a fourth. And then the entire batch again, only this time on mobile. Whenever a change is made to the code – a new feature added, a button relocated – it’s back to square one, no matter how small the change is; everything must be tested all over again.

This is how manual testing works. The human element, so vital to testing, gets lost in the repetition. Meaning, since such a technical approach is required for testing, the abilities of the person doing the testing aren’t being fully utilized; her perception, her own experience of using the application or website, her opinion of it – all these get lost along the way, muddled by technicalities.

As finding bugs is crucial for a successful release, so is a logical, simple and rewarding user experience. Due to time constraints and bug-pressure, the experience itself sometimes gets overlooked.

QA Turnover Rate

Recently we conducted a survey on one our social media platforms. We wanted to uncover the truth about the turnover rate in the QA industry. Here is what we found:

QA turnover rate

According to this conclusion, around 75% of testers moved on from their position. There must be a reason as to why so many people want to switch over to the next job level. To find this out we asked the second question as to what was the previous position they held in the company they once worked for. More than 60% of the participants said a manual tester position.

As mentioned above, QA testers have difficult and tedious jobs to do. It is not always the most exciting or innovative thing to do in one’s time. There must be a way for testers to free up time to create innovative ideas for the company and become part of the agile process that everyone is talking about.

Make the Most of Your QA Team with Codeless Testing

As a countermeasure, we’d like to suggest codeless test automation as a methodology that complements and enhances the great qualities of the people creating and running tests. And we’ll stress the “codeless” part since automated testing holds its own pitfalls for QA testers.

Automation requires testers to learn code, which isn’t ‘what they signed for’. Even though it can be an opportunity for some to acquire a new skill that is in high demand, a common complaint with QA testers is that this requirement doesn’t come with a pay increase. It makes them feel like they’re being taken advantage of, which is understandable. For this reason, we’ll stress the “codeless” part, to address these pitfalls associated with automated testing for QA testers.

Codeless Automated Testing Frees QA Testers

Codeless testing relieves testers from the repetitive nature of testing. One thing it allows them is to create scenarios that run automatically on multiple platforms. It is codeless in the sense that the creation of the scenarios is done without the need to code.

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For example, with TestCraft, testers create scenarios using a simple drag & drop interface, working visually on an online canvas.

Create custom scenarios

Create custom scenarios

Codeless automated testing frees testers from the constraints of manual testing and the hardship of automation. It puts the focus back onto testing how an application or website functions on the human level — how the user is experiencing it.

Codeless test automation actually utilizes the full potential of the human doing the testing. If a tester doesn’t need to perform the same process over and over again or struggle with writing code, she can give her complete attention to the task before her. She can apply her intellectual skills, her personal knowledge and experience to produce more refined and valuable feedback.

She can let regression testing run in the background while she examines in-depth how a new feature hurts or benefits the overall usability.

She can create a scenario and have it run independently on all browsers while she devotes her attention to how intuitive the UI is, or whether the mobile version solicits the same level of engagement.

QA Testers’ Satisfaction Guaranteed with Codeless Automation

So far we looked at performance – how to draw out the most of your QA testers, as far as their performance potential goes.

Now, remember the importance of your QA testers’ satisfaction with their work and their feelings of self-worth? Which case do you think is more rewarding for your team members – following lines in an excel by clicking buttons, or having to use their brainpower to evaluate, come up with insights and provide recommendations for improvement?

Codeless automation tools can result in a complete win for testing teams. They improve performance, boost productivity and save valuable time, all while becoming an integral part of the agile process. Everybody’s happy.

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Codeless Automation Tools – All You Need Is One

Look no further – TestCraft enables QA testers and QA managers to create and run automated test flows, no coding skills required. It is a simple, agile, fun to use and reliable codeless automation tool for testing, and keeps QA testers’ happiness at the foreground.